Our Shipping Philosophy: Part of the Experience
We understand that the anticipation of unwrapping a rare Calabrian Chili Infused Oil or a wedge of aged Caciocavallo cheese is part of the culinary joy. Our delivery process is not just a logistics operation; it’s the final step in our curation. We handle your artisanal treasures with the utmost respect, ensuring they arrive in perfect condition, ready to inspire your next creation.
True to our mission of global accessibility, we are proud to ship our curated Italian pantry essentials worldwide*. Whether you’re in Austin or Amsterdam, the flavors of Italy are within reach.
Your Shipping Options
To suit your needs, we offer two clear and reliable shipping methods. All orders are carefully packed and processed within 1-2 business days.
🚚 Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery Timeline: 10-15 business days after dispatch.
Ideal for when you’re planning a special meal or wish to restock your essentials with a predictable timeline. This tracked, premium service is our recommended option for a balance of speed and value.
🎁 Free Standard Shipping
Carrier: EMS
Delivery Timeline: 15-25 business days after dispatch.
Qualification: Automatically applied to all orders over $50.
Our way of making gourmet Italian ingredients even more accessible. Perfect for thoughtful pantry-building or when you’re stocking up on Everyday Staples and Pantry Essentials like our Flavored Olive Oils or D’Amico Cooked Wheat.
*Please note: While we ship globally, exclusions may apply to some remote regions and parts of Asia. Delivery times are estimates and may vary slightly based on destination and customs processing.
Our Commitment: From Our Shelves to Yours
Every product we send is more than an item; it’s a piece of culinary heritage. Our packing process reflects this:
- Secure & Insulated Packaging: Temperature-sensitive items like chocolate or certain cheeses are packed with care to maintain their integrity.
- Thoughtful Grouping: Fragile items like coffee cups or bottles of Balsamic Vinegar are specially protected.
- Transparent Tracking: Once your order is on its way, you’ll receive tracking information to follow its journey to you.
Hassle-Free Returns
Your complete satisfaction is paramount. If any item does not meet your expectations, we offer a straightforward return policy within 15 days of receipt. Please contact our customer care team to initiate a return. We aim to make the process as simple as possible, because trust is the most essential ingredient in our relationship with you.
Need Help With Your Order?
Our team is here to guide you, just as we guide you to the perfect ingredients. If you have any questions about delivery timelines, shipping costs, or your order status, please don’t hesitate to reach out.
Piccolos Gastronomias
3987 Sundown Lane, Austin, US 78758
Email: [email protected]
We are here to ensure your Italian culinary journey is seamless from start to finish.